Loading experience...
Loading experience...
Last updated: September 2026
All event passes (Explorer, Duo and Crew tiers) are non-refundable once booked. Each pass carries a unique QR security code linked to the booking holder and cannot be redeemed for cash under any circumstance.
If an event is rescheduled by the organiser, existing passes remain valid for the revised date automatically. If the revised date is not suitable, holders may request a transfer of the pass to another person before check-in through the SudVin dashboard.
In the unlikely event of a complete cancellation by the organiser, pass holders will be notified via Email and SMS and offered either a credit note for a future SudVin event or a refund of the base ticket value (excluding payment-gateway charges) within 7–10 business days to the original payment method.
If you are charged twice for the same booking, please contact us within 7 days with both booking references at info@sudvin.in. Verified duplicate charges are reversed within 7–10 business days.